Brian

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  • Transfer participant to a new class

    NOTE: the account team member role is required to transfer participants. Sometimes a participant is unable to attend a class and needs to be transferred to another. As long as the following conditi...

  • How to transfer a credential

    NOTE: the admin team member role is required to transfer a credential. Credentials can be transferred on both the credentials page and on individual credential pages. Transferring a credential from...

  • How to change your profile picture

    To update your profile picture in Pectora, log in and click the Profile link in the main navigation, then click the Settings tab to open the profile form. If this is the first time you're adding a...

  • How do I access my training history and certifications?

    Log in to Pectora and visit the dashboard or your profile.   From the dashboard Scroll down to the Training section to view the E-Learning courses you're enrolled in, your upcoming classes, and you...

  • Adding materials to your course

    NOTE: the admin team member role is required to manage courses.  

  • Add course materials (files) to your course

    NOTE: this guide assumes you've created a course and you have the admin team member role. A multi-step "+ Add Materials" form makes it easy to add materials to your course. To add course materials,...

  • Class roster overview

    NOTE: the account team member role is required to access a class roster. A class roster is the central location to manage and interact with your class. To visit the roster for one of your classes, ...

  • I cannot download or print my credential

    There are two types of credentials in Pectora, licenses and certificates. We will explain the difference below to clarify why you may or may not have the ability to download a credential, when you ...

  • How to Disable Pop-Up Blocker

    Pop-up blockers are great at keeping annoying advertising off your computer screen. However, there are times when you'll need the information a pop-up contains. In those cases, you'll want to disab...

  • How to manage job posts

    NOTE: the admin team member role is required to manage job posts. Click the drop-down arrow next to Accounts on the main navigation, then click Job Posts. Now you are able to create a or edit a job...